Aviation English

Education Training & Consulting company a.s. as a Testing Service Provider (TSP) is approved to provide English language proficiency assessment for licence holders and issue related certificates in compliance with the requirements of ICAO Doc 9835.

Contact:
info@etcc.sk

Examination terms

Terms:       The ICAO examination is currently suspended.
The relaunch will be notified.

info@etcc.sk

Language Proficiency Assessment information

• Each proficiency licence applicant and holder who is required to use Radiotelephony communication must demonstrate his/her ability to speak and understand the language used in Radiotelephony communication – English language.
• Minimum level of applicant language proficiency is Level 4 – Operational Level – according to ICAO Rating Scale descriptors.
• Examination is not only focused on Radiotelephony phraseology – examination requirements relate to clear and comprehensible communication as well.
• The result of examination is the evaluation of applicant proficiency to use English language in every situation.

1. Pronunciation
2. Structure
3. Vocabulary
4. Fluency
5. Comprehension
6. Interaction

• understand and communicate promptly and effectively in voice-only (telephone/radiotelephone) and in face-to-face situation,
• clear and accurate communicate on common, concrete and work-related topics,
• use appropriate communicative strategies to recognize and resolve misunderstandings in general or work-related context,
• handle successfully and with relative ease the difficult linguistic taks represented by complication or unexpected turn of events in routine work situations or communicative task with which they are otherwise familiar,
• use dialect or accent which is intelligible to the aviation community.

Test information

• Test TSP complies with requirements stated in Manual on the Implementation of ICAO Language Proficiency Requirements – Doc 9835

• Test TSP is designed to assess speaking and listening proficiency.
• Test TSP consists of records with different accents.
• Test TSP uses 2 methods of examination:

a) Direct – interaction with interlocutor,
b) Semi-direct – interaction using speech sample (audio-visual                               technique)

• Test TSP includes 5 sections:

1. Dialogue – Interlocutor interviews test-taker on general, education, work, or aviation-related topics,
2. Interactive problem-solving – Test-taker reacts to 3 non-routine situations in aviation environment by forming questions and suggestions,
3. Visual analysis – Test-taker describes picture and answers picture-related questions,
4. Listening comprehension – Test-taker listens to a short story in aviation context and then re-tells the story,
5. Radiotelephony communication – Test-taker explains aviation terms and definitions; simulates radiotelephony communication; reads and decodes aviation reports (METAR, TAF, …),

• Test TSP takes approximately 30 minutes.
• Test TSP does not focus on grammar explicitly or reading and vocabulary.
• Test TSP does not evaluate the technical knowledge of operations.
• Final score for test-taker is not the average of the ratings in each of the six ICAO language proficiency skills, but the lowest of these six ratings.

Application forms

Applicant for testing language proficiency can apply for examination through on-line application. It is required to state examination term in application form.

Aviation courses

The purpose of Aviation course is:

• speaking and  listening,
• reading and vocabulary,
• English grammar, comprehension and interaction,
• interrogative words, active and passive form, prepositions, paraphrasing,
• simple tenses and present perfect tense, phrasal verbs,
• conversation about non-routine situation to improve candidate´s proficiency,
• ICAO standard phraseology – plain English,
• describing, reporting, announcing and suggesting,
• explaining ICAO Abbreviations and Codes,
• communication errors – misunderstanding,
• incidents, failures, distractions, emergencies, technical and electrical failure,
• environmental phenomena, weather conditions in flight,
• medical and fire emergencies, system failures.

AIRSPEAK

English for Cabin Crew

English for Cabin Crew is designed for people who are working in the field of aviation and want to improve their communication skills, vocabulary, pronunciation and grammatical aacuracy.

English for Cabin Crew emphasizes on real working environment of flight attendants and Cabin Crew, including pre-flight instructions to disembarkation. The course follows the operational procedures of Cabin Crew and their process through the different stages of flight: boarding, safety demonstrations, serving meals, possible medical or emergency situations during the flight, preparation for landing, etc.

English for Cabin Crew focuses on English language, which is especially used in these situations. It emphasizes the Cabin Crew would obtain confidence in using the right working language, for example, dealing with passengers´ complaints, medical, safety, standard or non-standard situations on board.

English for Cabin Crew represents a real working and typical situation arising between passengers and Cabin Crew. The course covers all levels of communication skills: listening, speaking, reading and vocabulary.

English for Cabin Crew consists of 10 Modules, where a recommended time schedule per one Module is from 3 to 5 hours (45 min.).

After completion of the course, candidates should use clear, direct, proper but also polite communication when performing routine duties on borad, responding to passengers´ problems and handling difficult situations.

Contact

Education Training & Consulting company a.s.
Starohájska 6
851 02 Bratislava

info@etcc.sk